The Text Assistance Request Form

7 Jul

Though we might imagine that giving students choice opens a beautiful rainbow-colored door through which they can’t wait to enter, students often struggle with the freedom that choice provides. Therefore, scaffolding is a necessity. We have created guides that provide resources for students to use as they make choices about their inquiry. For example, our American and British Literature LibGuides put all of the relevant resources into one place.  In addition to providing guides, we created a Text Assistance Request Form that students can use after trying all available resources. The first question ensures that they did indeed try to find resources on their own. The second question helps them to articulate their information need and prepare us to help them. Through these two questions, we are able to better understand how students are searching and to make our assistance more focused on their actual need.

text request form

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