Teacher Strategies: When Learning Gets Emotional

17 Sep

Undoubtedly, one of the toughest teacher responsibilities in an inquiry classroom is helping students past those moments of the Information Search Process where they feel frustrated and confused. If this strikes a majority of students simultaneously, it might feel easier to just return to a more traditional, predictable, and comfortable format rather than stick with the inquiry method. Below are some strategies we employ when our students hit those walls.

  1. Above all, make sure that you’re celebrating their accomplishments. Make sure that you tell students when they show growth or do something well. Maybe even share some examples with the class. Specifically, we like to share when a student gets us to consider something totally new. We can show them that we’re learning with them and that the teacher doesn’t have all the answers. You can also point out progress with specific skills. Showing them where you see real growth helps boost their spirits.
  2. For us, one of the most important pieces of building the classroom community is showing students that we understand their frustrations and that we want to help them work through those rough patches. At the same time, we also don’t want to bend so much that the integrity of the inquiry process goes down the drain. We make sure they they understand that we will not tell them what to do, and we will not give them the answers, but we will work with them to figure out some new strategies to better support them. This happens in one-on-one conferences, small group discussions, and full-class instruction.
  3. Cathy conferences with a student

    Cathy conferences with a student

    During each unit, we require three points of reflection where students consider what they’ve learned about their essential questions and what progress they’ve made with their standards. These also serve as points for the students to tell us how they’re doing with the inquiry process as a whole. We usually ask them to write in the margin of the learning plan one adjective that describes how they feel at that point in the process. We even provide a list from Dr. Carol Kuhlthau’s work on the Information Search Process. Then, when we conference with the students, we can use that to initiate conversation. If a kid is really frustrated, we can talk about why, and we can ask him to show where in the process that frustration is occurring. Usually, we can work through that point by problem solving together. For example, if he has trouble finding a resource, we can talk through potential search terms or how to use databases, and the teacher can clarify any questions he might have. We will sometimes even have students take notes during those conversations to track the process that he and the teacher go through together. That way, if the same student hits a wall the next time he goes to search for a source, he can go back to those notes and try to work through it on his own before coming to the teacher for help.

  4. We also group students up to help each other through those rough patches. If you have a student who is really good at something that others are struggling with, ask him to mentor others during those points of the process. Meg did a great job of this with one student, Doug, who had been through the inquiry process prior to her class, and he served as the expert in designing activities.
  5. If there is frustration with the skills, you can have them examine the standards. We do a lot of frontloading with the standards–have the students break down the language of the standard to see what they need to produce and what actions they need to take. We will also have the students create their own rubrics for select standards, so that they can see the variations between proficiency levels–they will get a better idea as to what is expected of them. We tell them that the standards tell them what to do; when they design their activities, they have to be sure they are always going back to that. And believe me, that takes a lot of time to click–we are always asking, “How does that fulfill the standard?” When they realize it doesn’t, they’re usually angry, but then they regroup and figure out a way to fulfill it.
  6. We also make sure the first two rounds of activities are formative, so that students are receiving feedback but not a grade. This is especially important because they’re trying a skill that’s new or that is an area of weakness for them, and that can be scary for them. With formative feedback, they’ll know where they fall on a rubric–what proficiency level they are–but we won’t count this towards their course average. It’s only the last round of activities that will receive a summative grade in the gradebook–and it’s always after they’ve completed the first two rounds. That alleviates some of the pressure and allows them to make mistakes without consequences. If they use the formative feedback to progress with each activity, their summative grade should reflect their true and best abilities. This isn’t a process where students can just complete the last round either–they have to through the entire plan in order to reap the benefits. We hold them accountable by giving them an overall grade on the learning plan, but they’re not receiving any completion grades.
  7. If your school has a librarian who assists with research projects or who is willing to co-teach a unit or a part of the lesson around inquiry, you may be able to have a second educator to work through the process with you.  See Heather’s post about the benefits of having a librarian assist with an inquiry unit.


We know that this process can be tough, and it can be even more taxing when the students hit that wall. Please know that if you ever want to talk through some of these ideas or even just troubleshoot any additional snags, we would be happy to work through them with you.

4 Responses to “Teacher Strategies: When Learning Gets Emotional”

Trackbacks/Pingbacks

  1. Moving from Our Mindmaps to More Focused Topics with Question Lenses and Musical Peer Review | The Unquiet Librarian - October 27, 2014

    […] addition, a big thanks to our New Jersey/Washington state friends for reminding us that the affective aspects of inquiry that our students are cycling through—confusion/frustration/doubt… and that activities like these help mitigate some of the emotional lows or challenges our students […]

  2. Holistic and Individualized Formative Assessment of Research and Inquiry Processes | The Unquiet Librarian - November 12, 2014

    […] and support with individualized feedback, resources, and reflective questioning.   Like our colleagues Heather, Meg, Marci, and Cathy, we provide  them strategies and feedback that will propel them forward and give them the tools […]

  3. Formative Assessments: Our Compass for Understanding Affective, Cognitive, and Physical Aspects of Information Search Processes | The Unquiet Librarian - October 22, 2015

    […] Teacher Strategies :  When Learning Gets Emotional (this is not just for kids–it’s for us as adults as well! Points 2 and 6 especially resonate with me) […]

  4. Guiding Understanding: Formative Assessment of Information Literacy Skills Through Search Mapping | The Hooch Learning Studio - October 28, 2015

    […] Teacher Strategies :  When Learning Gets Emotional (this is not just for kids–it’s for us as adults as well! Points 2 and 6 especially resonate with me) […]

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